Shipping and Return – Fusion Technologies

Shipping & Return

Shipping and Return

Free Shipping for orders above USD 50
Delivery Time: Typically processed within 1–2 business days; standard shipping arrives within 5–7 business days.
Shipping Rates: Standard shipping applies to orders under USD 50; you can specify a flat rate (e.g., USD 5–10) or calculated at checkout.
International Shipping: Available to select countries add any specific nations and associated fees or customs policies if applicable.
Order Tracking: Once your order ships, you'll receive an email with a tracking number and delivery estimates.
Delays: Shipping times may be longer during peak seasons or unexpected delays we’ll keep you updated if this happens.

Return Window: 30 days from the date of delivery. After 30 days, returns can no longer be accepted.
Condition for Returns: Products must be unused, unaltered, in the same condition as received, and returned in original packaging.
Non-Returnable Items: Perishable goods (like food, herbs, groceries), personal care items, hazardous or flammable products, gift cards, and downloadable digital goods are not eligible.
How to Return: Contact us at [support email] with proof of purchase, reason for return, and order number. Do not ship items back without prior approval.
Return Shipping Costs: You are responsible for return shipping costs, which are non-refundable. If a return is approved, the cost of return shipping may be deducted from your refund.
Partial Refunds: May apply if: Items are used or damaged (not due to our fault) Returned after 30 days
Refund Processing: Once your return is received and inspected, we'll notify you of the decision via email; approved refunds are issued to your original payment method within a few business days.
Missing Refunds: First check with your bank or credit card company; if still unresolved, contact us at [info@fusiontechnologies.lk].
Exchange Policy: We only replace items if they are defective or incorrect. Please email [info@fusiontechnologies.lk] with your order details to request an exchange.
Gifts: Gift recipients will receive store credit for returned items; refunds go to the original purchaser if not marked as a gift.

Fusion is a global retailer known for offering a wide range of computers and accessories at competitive prices.